Steven and Ben began working together in 2010. Their goal is to use their knowledge of performance bikes and enthusiasm for mountain biking to help you get the most from your cycling experience. Tailwind fills the neighborhood’s need for a bicycle service center as well as provides high-end repair, bike fitting, race support, and custom build services.
Steven first began his bike shop career in Austin, Texas. An avid mountain biker he was more than willing to learn all he could about the cycling industry. After a few years, life brought him to Chicago where he worked at several local bike shops. With a beautiful lake a few blocks away a road bike was in order. This led to eventually participating in the vibrant Chicago cyclocross scene. Occasionally he will even pin on a number and race. Steven enjoys all aspects of cycling in the mid-west and loves to share his passion and vast wealth of knowledge with anyone willing to listen.
Between growing up in a cycling family and spending seven years of his adult life as a professional bike messenger, Ben Fietz has spent the majority of his life on two wheels. He has been a professional bicycle mechanic since 2009, in bike shops, for companies in the industry, and in the professional racing circuit. Ben spent the two years prior to opening the shop travelling the United States and the world working for UCI road racing teams and running a demo program for a mountain bike company. Ben is happy to be back home in Chicago bringing the benefit of his experience to the riders in the city he calls home.